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View original post on X: Soumith Chintala· 15/100AI score15/100

Chintala Suggests Anthropic Account Support May Need Scaling Up

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Soumith Chintala comments on a Reddit report that Anthropic banned organizations without warning, suggesting Anthropic may need to scale Account Support using Claude or human account managers. He also argues that enterprises may increasingly adopt multiple AI providers with open harnesses, facing cloud-era vendor problems that would likely affect all AI providers.

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Soumith Chintala
@soumithchintala

This is kinda interesting.

Anthro probably needs to scale up Account Support via Claude or via humans (traditional account managers). Would be funny if they chose humans.

Alternatively, more and more companies can probably go multi-AI with open harnesses.

Similar problems to the cloud era enterprise pains. I'm sure these issues would apply to all the other AI providers.

https://www.reddit.com/r/ClaudeAI/comments/1sspwz2/psa_anthropic_bans_organizations_without_warning/

Source: Soumith Chintala · x.comPublished · added here

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Anthropic / ClaudeAI agentsExpert opinionIndustry news