Benedict Evans on why AI won't simply replace enterprise software

Benedict Evans argues that cheaper tool-building with AI will not automatically sweep away large companies' sprawling software, because people often don't see the tasks they could automate.

He says the hard parts are knowing a tool is needed, deciding what it should do, and getting many departments and systems to adopt it. Companies typically move improvised, bottom-up workarounds into institutionalized software once they carry revenue and risk.