Midwest Wheel Builds Toward AI Agents That Fix Problems Through Infor

Midwest Wheel Companies is building toward AI agents that fix problems, with senior vice president Steve McEnany saying the company ties new capabilities to a single Infor system as a point of reference.

The company's AI features include a product recommender in order entry and automation that scans emailed PDF invoices into the system.

McEnany said a human should stay in the loop for anything touching cash or accounts, and that data and rules must be checked before agents act.